We want delivery to feel straightforward. Every product includes free worldwide shipping, and prices are displayed in USD. We cover applicable import duties and customs charges connected with delivery, so customers are not asked to pay those charges separately when an order arrives.

Order preparation

Orders are normally prepared for shipment within one to three days after payment is confirmed. We may contact you if an item is unavailable, an address needs clarification, or additional verification is needed to protect your order. The preparation period is separate from transit time.

Estimated delivery

After dispatch, delivery is estimated to take six to twelve days. This is an estimate rather than a guaranteed arrival date. Carrier schedules, customs procedures, weather, holidays, remote addresses, and other circumstances outside our control may affect transit. We will share available tracking information when your shipment is on its way.

Shipping cost, taxes, and duties

Standard shipping is free on all products with no minimum order value. We pay applicable import duties and customs charges associated with the shipment. You should not be asked to pay additional shipping, import duty, or customs charges to receive your order. If a carrier unexpectedly requests such a payment, please contact us through the Contact Us page before paying it so we can investigate.

Addresses and delivery issues

Please review your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible. We will try to correct it before dispatch, but changes may not be possible after a carrier accepts the parcel. If tracking shows an exception, a damaged parcel, or an unexpected delivery problem, contact us through the Contact Us page with your order details.

If dispatch is delayed

If we cannot dispatch within the stated preparation period, we will let you know and provide an updated estimate. You may accept the revised timing or cancel the unshipped order for a full refund. Your rights under applicable consumer law remain unaffected.